FAQ'S
What types of bags do you offer?
We offer a variety of handbags, including shoulder bags, tote bags, clutches, leather bags, and more.
Are your bags made of genuine leather?
We offer genuine leather bags and premium faux leather models, always selected for their quality and durability .
How do I care for my handbag?
- Leather : Use a soft cloth and apply special leather care.
- Faux leather : clean with a damp cloth and avoid prolonged exposure to sunlight.
- Fabric : prefer dry cleaning or a slightly damp cloth.
How do I know if my order has been taken into account?
Once your order is confirmed, you will receive a confirmation email with a summary of your purchase and a number. You will then be able to track your delivery via this number on our " Track my delivery " page.
What is your return policy?
You have 30 days to return an item if it does not suit you. The product must be returned in its original condition and packaging .
How can I contact your customer service?
You can contact us via the contact page or by email at: support@leatherandcarry.com
